Terms & Conditions

Gizaw Export Service (herein refered as G.E.S.) is vehicle exporter and broker exclusively setup in export business registered in Germany.
G.E.S. believes and practices equal fundamental relationship with customers which must be built on mutual respect and trust.
To view the G.E.S. Fair Business practices, click HERE

1-Disclaimer and Limitation of Liability
G.E.S. reserves the right, at its discretion, from time to time to make changes to its products and these terms and conditions at anytime.

2-Responsibilty
The Buyer shall be responsible for complying with any legislation or regulations governing the importation of the Goods into the country of
destination and for the payment of any duties on them. The Buyer shall be responsible for arranging for testing and inspection of the Goods
at the Seller's premises if necessary before shipment. The Seller shall have no liability for any claim in respect of any defect in the Goods which
would be apparent on inspection and which is made after shipment, or in respect of any damage during transit.

3-Price
The Total price to be paid to G.E.S. would be the Vehicle Price + Transportation Cost to Port + Documentation and DHL Express Fee
+ Shipping Cost unless otherwise agreed in writing or unless indicated on the invoice.
The seller has the right to determine the price for his Items and services. They buyer can buy extra insurance to cover special coverage.

4-Payments
Upon submission of proper invoices, Buyer shall pay the Order price, shipping cost and documentation cost set forth within 10 business days
after Invoice has been sent. G.E.S. is free to remarket the vehicle if we do not receive the payment within 10 business days.
The customer must send a fax of bank receipt after payment has been completed and it validates the contract. If in case the car ordered has
any problems which were witnessed before transport to port, there will be no refunds. Instead a vehicle of same or better value be replaced.

5-Shipment
GES has published the ship schedules on its website. The schedule can change at any time due to logistics, snow or bad weather conditions
without prior notification.All shipments will be by Ocean Freight unless otherwise agreed in writing.

6-Documentation and DHL Express
GES must send proper documentations after the vehicle has been shipped via Postal Service or DHL. This document will enable the customer to
collect the car at the port of destination country. Documentation and DHL Express cost to any country is 80 Euro.

7-Taxes
The buyer is supposed to pay all necessary custom fees and charges to collect the vehicle in the country of destination.

8-Cancellation of order
G.E.S. hold the right to cancel the order if:

8.1 Payment has not been received within 10 working days after Invoice has been sent via Fax or E-Mail.
8.2 a Force Majeure event occurs (please see the definition in the Definition below;)
8.3 you materially breach any term of the Contract, including failure to make any payments when due; or
8.4 customer fails, within 14 days of being asked to do so, to provide an address for the Delivery of the Car.

8.5 If customer cancels order and request refund for a legitimate reason within 10 days after payment is completed,
G.E.S. has the right to deduct service charge, taxes and transportation charges which shall not exceed 30% of total payment.
All refunds will be sent to customer's bank Account by swift transfer.

9-Change of Order
The Original ordered Item in the Invoice may change. If

9.1. vehicle is found to be defective. In this case a replacement vehicle will be provided. The customer will be notified about the replacement.

9.2. the customer did not make payment within 10 days of receiving Invoice. If the customer's payment is received after  10 days, the custimer will notify about
the replacement vehicle.

10-Expenses
The customer is obliged to pay a fair storage, bank fees and transportation costs to port of departure if he/she cancels order within 10 days after payment was made.

11-Documentation.
The seller will provide BL(Bill of Lading), packing list including details of the vehicle shipped. The documentation will be sent via DHL express unless otherwise agreed.

12. Complaints:
If customer has any complaints, he or she should contact G.E.S. in writing and explain clearly the matter before vehicle is shipped.
If such dispute or difference is not resolved by one of these procedures within 28 days of the parties entering into it, or if either party refuses to
participate in it,a professional Arbitrator would be involved to resolve the dispute.

13.Governing Law and Jurisdiction
In the event of any dispute or difference arising between the parties which cannot be resolved through negotiation and arbitration, then customer
and G.E.S. hereby submit to the non-exclusive jurisdiction of the German Court, provided that buyer must bring court proceedings within Germany.

Definitions