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Question:  How can I track the Documents shipment ? 
Answer:you can track the Document shipment online. Look at real example below. After you receive the tracking number from us, you go to www.dhl.com and track it.

Date and time - Status
DHL Facility Location
1/10/2008 11:59 am Shipment delivered in
Freetown, Sierra Leone.
8:15 am With delivery courier.
Freetown, Sierra Leone
1/9/2008 9:45 pm
Arrived at DHL facility.
Freetown, Sierra Leone
9:24 pm
Depart Facility Freetown, Sierra Leone
9:02 pm
Transit through DHL facility
Freetown, Sierra Leone
1/8/2008 11:15 pm
Depart Facility
Abidjan, Cote D'ivoire 10:50 pm
Processed at DHL Location.
Abidjan, Cote D\'ivoire
10:07 pm
Transit through DHL facility
Abidjan, Cote D'ivoire
7:06 pm
Depart Facility Lagos, Nigeria
2:58 pm
Transit through DHL facility
Lagos, Nigeria 4:23 am
Depart Facility Brussels, Belgium
1/7/2008 9:55 pm
Transit through DHL facility
Frankfurt, Germany 9:03 pm
Depart Facility Frankfurt, Germany 7:13 pm
Processed at DHL Location.
Frankfurt, Germany 6:12 pm
Departing origin. Frankfurt, Germany 4:52 pm
Shipment picked up from Gizaw Export Service
Frankfurt, Germany
Question:  I am ethiopian and I live in canada. I want to send a car to Ethiopia. What are the requirements? 
Answer:It is our Job to export cars to Africa and also Ethiopia.
Ethiopia has special requirements to import cars than other countries.
LC must be opened in Ethiopia. That means, a person with Import License must go to bank and pay some money.
You must have a Recipeint in ethiopia. Maybe yourself, your father or your sister etc....
If you dont know anyone, we can arrange this for you. The rest of the money for the car must be paid to us directly. Shipping cost for the car
can be paid in Addis Abeba or in Advance to us. In order to open LC, we must prepare Proforma Invoice and send it to the person in Addis.
After we shipped the car, we send the documents to the recipient in Addis so he can get the car.
Example:
Ford Fiesta. year 2002, 4 doors, 5 passengers seats in very good condition cost about 6500 Euro.
Transport cost to Port: 200 Euro
Port Charges in Germany: 175 Euro
Shipping cost from Germany to Djibouti: 750 Euro (can be paid in Addis or in advance )
Documentation and DHL express cost: 80 Euro
From Djibouti to Addis: about 200 Euro (to be paid in Addis)

Estimation total: 6500+200+175+750+80+200=7905 Euro = 11726 canadaian Dollar
Question:  How long does it take to ship the car after I have paid ? 
Answer:After your payment has been confirmed, we transport your car to the port for shipment. Generally it takes about 10 days to be loaded under normal conditions.
We send you the documents by DHL Express after the cars is loaded onto the ship.
Question:  I live in Australia and want to send a car for my brother in Gabon. Can you send the copy of the documents to me ? 
Answer:If you have paid for the car, we can send the copy of the documents to you, but the original document will be sent to the recipient in Gabon.
Question:  I live in UK. Can you ship a car to another country on my behalf ? 
Answer:Yes, we have many clients who live in UK or USA , Canada or Australia who order cars from us and ship to Africa or the Middle east. For example, to ship a car from USA to West Africa would cost 3000 US Dollars. Shipping from Germany to most West African destinations would cost only about $680 US Dollars because the distance is not far. That means you can save and buy 2 more small cars for the money. We also have bank account in USA, so you can pay there easily also.
Question:  I want to send a Vehicle to Ghana. How old should the car be ? 
Answer:You can import any vehicle to Ghana, however cars newer than 10 years have very little duty. There is no any duty for trucks and buses. For more information, please contact your customs office in Accra or Port of Tema.
Question:  I would like to get my car being sent by Air cargo to Addis Ababa. Howmuch would it cost? 
Answer:We assume a standard car with about 1000KG weight. For example BMW model 316. Direct Air cargo from Frankfurt to Addis Ababa would cost about 3900 Euro.
Question:  What is the cost of shipping a car? 
Answer:Shipping cost depends on country of destination. Shipping cost is found on our webiste under Car Finder.
Question:  Which documents are required to get the car after it arrived ? 
Answer:After the car has been shipped, we will notify you on what day and which ship the car is transported. We also send you the Bill of Lading Documents via DHL Express Airmail to the address you have specified. This document authorizes you to get your vehicle.
Question:  Which documents are you sending by DHL ? 
Answer:The most important documnt is the BL(Bill of Lading). This document is produced only after the vehicle is loaded into the ship. We also send you Certificate of Title of the car and receipt of your payment. After the documents are sent, you will also get the DHL number so you can track it from the DHL website.
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